Terms of service

TERMS OF SERVICE Last updated: August 11, 2026 OVERVIEW

This website is operated by VIAMANZONI27 LLC. 
Throughout the site, the terms “we”, “us” and “our” refer to VIAMANZONI27 LLC. VIAMANZONI27 LLC offers this website, including all information, products, services and features available through the site, to you conditioned upon your acceptance of these Terms of Service. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, as well as any additional policies referenced on our website. Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase products through it. 

1. ONLINE STORE TERMS By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this website under your supervision. You may not use our products or website for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or any other material that could harm the website or its users.
   
   
2. GENERAL CONDITIONS We reserve the right to refuse service to anyone when permitted by applicable law. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website or its content without our prior written permission, except as permitted by law. We may update or modify these Terms of Service when necessary. The most current version will always be available on this page.
   
   
3. INFORMATION ON OUR WEBSITE We make reasonable efforts to ensure that product descriptions, prices, photographs, availability and other information displayed on our website are accurate and current. Occasionally, information may contain typographical errors, inaccuracies or omissions. If we identify an error, we reserve the right to correct it and, when appropriate, contact customers whose orders may be affected. Product colors and appearance may vary slightly depending on lighting, photography and the display settings of your device.
   
   
4. PRODUCTS AND AVAILABILITY Certain products may be available exclusively online and may be available in limited quantities. All products are subject to availability. We reserve the right to limit quantities or discontinue products when necessary. Product-specific information, including condition, measurements, materials, included accessories and other relevant details, is provided on the applicable product page. Please review all product information carefully before completing your purchase.
   
   
5. PRICES Prices displayed on VIAMANZONI27.com are shown in the applicable currency displayed on the website. Prices may change without prior notice. Any change in price will not affect an order that has already been accepted and confirmed, except where required to correct an obvious pricing error and permitted by applicable law. Shipping charges, taxes, customs duties or other applicable fees may be calculated separately depending on the order and destination.
   
   
6. ORDERS AND BILLING INFORMATION We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability, payment problems or incorrect customer information. If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method. You agree to provide current, complete and accurate billing, shipping and contact information when placing an order. You are responsible for ensuring that your shipping address is correct before completing your purchase.
   
   
7. PAYMENT Available payment methods are displayed during checkout. Payment information is processed through secure third-party payment providers. VIAMANZONI27 LLC does not directly store complete payment card information when payments are processed by these providers. Orders may be subject to payment verification or additional security checks.
   
   
8. SHIPPING AND DELIVERY Orders are processed and shipped in accordance with our Shipping Policy. Orders are normally processed and shipped from our studio in Chicago, Illinois, within 1–2 business days, excluding weekends and U.S. federal holidays. Delivery times and shipping costs depend on the destination and selected shipping service. Tracking information will be provided when available after shipment. International customers may be responsible for customs duties, import taxes and other charges imposed by the destination country. For complete information regarding shipping, please review our Shipping Policy: https://viamanzoni27.com/policies/shipping-policy
   
   
9. RETURNS AND REFUNDS We offer free returns on eligible items within 14 days of delivery, subject to the conditions described in our Refund Policy. Returned items must meet the eligibility requirements stated in the Refund Policy. Items clearly identified as “Final Sale” on the product page are not eligible for return or exchange, except where otherwise required by applicable law. For complete information regarding returns, refunds and eligibility, please review our Refund Policy: https://viamanzoni27.com/policies/refund-policy 
   
   
10. DAMAGED, DEFECTIVE OR INCORRECT ITEMS Please inspect your order when it arrives. If you receive an incorrect, damaged or defective item, please contact us promptly at info@viamanzoni27.com so that we can review the issue and assist you. We may request photographs or other reasonable information necessary to evaluate the issue.
    
    
11. THIRD-PARTY BRANDS VIAMANZONI27 LLC is an independent retailer. Unless expressly stated otherwise on our website, VIAMANZONI27 LLC is not affiliated with, sponsored by, endorsed by, or an authorized retailer of the third-party brands whose products may appear on our website. All third-party brand names, trademarks and logos remain the property of their respective owners and are used solely to identify the products offered for sale.
    
    
12. THIRD-PARTY SERVICES AND LINKS Our website may contain links to third-party websites or use services provided by third parties, including payment, shipping, analytics and e-commerce service providers. We are not responsible for the content, policies or practices of independent third-party websites. You should review the terms and privacy policies of third-party services when appropriate.
    
    
13. USER COMMENTS, FEEDBACK AND SUBMISSIONS If you submit reviews, comments, feedback, suggestions or other content to us, you agree that the content must not violate applicable law or the rights of another person. You must not submit unlawful, abusive, misleading or malicious content or material containing malware. We reserve the right to remove content from our website when reasonably necessary.
    
    
14. PERSONAL INFORMATION The collection and use of personal information through our website is governed by our Privacy Policy. You can review our Privacy Policy here: https://viamanzoni27.com/policies/privacy-policy
    
    
15. ERRORS AND OMISSIONS Occasionally there may be information on our website containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other information. We reserve the right to correct such errors and update information when necessary. If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide an appropriate resolution.
     
16. PROHIBITED USES You may not use the website: for unlawful purposes; to violate applicable laws or regulations; to infringe intellectual property rights; to transmit malicious software or harmful code; to collect personal information about others unlawfully; to engage in fraudulent or deceptive activity; or to interfere with the security or operation of the website. We reserve the right to restrict access to the website for violations of these Terms.
    
    
17. DISCLAIMER AND LIMITATION OF LIABILITY We make reasonable efforts to provide a secure and reliable shopping experience. However, uninterrupted or error-free access to the website cannot be guaranteed. To the maximum extent permitted by applicable law, VIAMANZONI27 LLC will not be liable for indirect, incidental, special or consequential damages arising from use of the website. Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded under applicable consumer protection laws.
    
    
18. INDEMNIFICATION To the extent permitted by applicable law, you agree to indemnify and hold VIAMANZONI27 LLC harmless from claims, losses or expenses resulting from your unlawful use of the website or your material violation of these Terms. 
    
    
19. SEVERABILITY If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law. 
    
    
20. TERMINATION These Terms remain effective unless terminated by you or by us. You may stop using our website at any time. We may restrict or terminate access to the website when reasonably necessary due to violations of these Terms, fraudulent activity, security concerns or applicable legal requirements.
    
    
21. GOVERNING LAW These Terms of Service and any separate agreements through which VIAMANZONI27 LLC provides services will be governed by the laws applicable to ViaManzoni27 LLC in the State of Illinois, United States, subject to any mandatory consumer protection rights that may apply based on the customer's location.
    
    
22. CHANGES TO THESE TERMS We may update these Terms of Service from time to time. Any updated version will be published on this page with an updated revision date. Your continued use of the website after changes become effective constitutes acceptance of the revised Terms, where permitted by applicable law.
    
    
23. CONTACT INFORMATION Questions regarding these Terms of Service, orders or our policies can be sent to:
    VIAMANZONI27 LLC Email: info@viamanzoni27.com
    Phone: +1 (331) 313-7483 — Text messages only
    WhatsApp: +1 (331) 313-7483
    Telegram: +1 (331) 313-7483
    Business address: 1340 Inverrary Ln Palatine, Illinois 60074 United States
    Orders are shipped from our studio in Chicago, Illinois.