Every piece we offer is 100% authentic and sourced exclusively from verified boutiques, authorized retailers, and trusted industry partners. Each item undergoes a rigorous multi-step authentication process to ensure its origin, craftsmanship, and condition meet the highest luxury standards. We do not sell replicas, counterfeits, or grey-market items — only genuine designer products.

We offer worldwide shipping on all orders. Your package will be delivered safely and efficiently through our trusted partners, FedEx or DHL.

• Standard Shipping (Worldwide):
  This option is free for all customers. Delivery typically takes 5 to 14 business days, depending on the destination country.
  
• Express Shipping (USA Only):
  For customers in the United States, we also offer a faster delivery option for $15, ensuring a quicker and more convenient shipping experience.

Once your order is dispatched, you will receive a tracking number so you can follow your package every step of the way.

We want you to be completely satisfied with your purchase. You can return items within 14 days of delivery for a full refund. Please note that exchanges are not accepted. All returned items must be unused, undamaged, and with original tags attached. Items that have been worn, altered, or damaged cannot be accepted. To initiate a return, please contact our customer service team for instructions.

“Contact / Support” — link to contact page or email/phone/socials.

sizing guide or link to size chart

Proper care ensures your luxury garments stay beautiful and last for years:

• Wool & Cashmere: Hand wash in cold water with a gentle detergent or dry clean. Avoid wringing or stretching; lay flat to dry. Store folded, not on hangers, to prevent distortion.
• Leather: Keep dry and clean with a soft cloth. Condition periodically with leather-specific care products. Avoid direct sunlight and heat sources.
• Suede: Use a suede brush to maintain texture. Protect from water and stains with a suede-specific spray. Professional cleaning is recommended for tough stains.
• Fur: Store in a cool, dry place. Avoid crushing or exposure to heat or humidity. Professional cleaning is recommended.

Following these guidelines will help maintain the quality, softness, and elegance of your luxury pieces.